{"id":43832,"date":"2026-02-12T09:07:36","date_gmt":"2026-02-12T08:07:36","guid":{"rendered":"https:\/\/www.westcam-group.com\/news\/westcam-esg-survey-2025-the-results\/"},"modified":"2026-03-12T13:59:30","modified_gmt":"2026-03-12T12:59:30","slug":"westcam-esg-survey-2025-the-results","status":"publish","type":"post","link":"https:\/\/www.westcam-group.com\/en\/news\/westcam-esg-survey-2025-the-results\/","title":{"rendered":"WESTCAM ESG Survey 2025 | The RESULTS"},"content":{"rendered":"\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-b86bee54 wp-block-group-is-layout-constrained\" style=\"padding-right:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60)\">\n<h2 class=\"wp-block-heading\" style=\"text-transform:none\">How our customers rate sustainability in digital manufacturing<\/h2>\n\n\n\n<p>Sustainability is no longer a niche topic &#8211; it is an integral part of economically successful corporate strategies. WESTCAM also focuses on responsible action: not as a short-term trend, but as a future-oriented attitude.   <\/p>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-bc7fb080-3a60-4e40-b6de-a37cc78024e4\" href=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2026\/02\/auxalia-WESTCAM-Group-Nachhaltigkeitsbericht-2024.pdf\">auxalia-WESTCAM-Group-Sustainability-Report-2024<\/a><a href=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2026\/02\/auxalia-WESTCAM-Group-Nachhaltigkeitsbericht-2024.pdf\" class=\"wp-block-file__button wp-element-button\" download=\"\" aria-describedby=\"wp-block-file--media-bc7fb080-3a60-4e40-b6de-a37cc78024e4\">Download<\/a><\/div>\n\n\n\n<p>As part of our <strong>ESG customer survey 2025 <\/strong>, we wanted to find out how our customers experience WESTCAM in terms of sustainability, innovation and partnership. The results show a differentiated picture &#8211; with clear expectations and valuable impulses for the future. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-transform:none\">1 Who took part? &#8211; Diversity in company size and industry <\/h3>\n\n\n\n<p>More than 40 companies from industry, manufacturing and construction took part in the survey in November 2025.<br\/>The spectrum ranges from small teams with fewer than 50 employees to large companies with more than 200 employees.<br\/><strong>The result: <\/strong>sustainability is not just a &#8220;large company issue&#8221; &#8211; it is playing an increasingly important role in companies of all sizes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-transform:none\">2. sustainability in projects: Relevance with potential<\/h3>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"411\" src=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2026\/02\/WESTCAM_Wie-wichtig-ist-den-Kunden-Nachhaltigkeit-in-den-Projekten.png\" alt=\"\" class=\"wp-image-43673 size-full\" srcset=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2026\/02\/WESTCAM_Wie-wichtig-ist-den-Kunden-Nachhaltigkeit-in-den-Projekten.png 500w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2026\/02\/WESTCAM_Wie-wichtig-ist-den-Kunden-Nachhaltigkeit-in-den-Projekten-300x247.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p>The majority of respondents rated sustainable approaches as &#8220;important&#8221; to &#8220;very important&#8221;.  <\/p>\n\n\n\n<p>In the manufacturing and construction industry in particular, it is clear that resource-saving processes, energy efficiency and digital consistency are perceived as key levers.<\/p>\n\n\n\n<p><em>One participant<\/em>sums it up perfectly:<\/p>\n\n\n\n<p><em>&#8220;In difficult times, people often invest less in new systems &#8211; so it is all the more important to design existing systems efficiently in order to save costs and resources.&#8221;<\/em><\/p>\n\n\n\n<p>The feedback thus underlines how digitalization and sustainability are closely interwoven &#8211; especially through <strong>smart software solutions <\/strong>and <strong>proactive consulting<\/strong>.<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-transform:none\">3 WESTCAM &amp; sustainability<\/h3>\n\n\n\n<div class=\"wp-block-webx-blocks-grid-item is-layout-flow wp-block-webx-blocks-grid-item-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10);--grid-area-desktop:auto \/ auto \/ auto \/ auto;--grid-area-tablet:auto \/ auto \/ auto \/ auto;--grid-area-mobile:auto \/ auto \/ auto \/ auto\">\n<div class=\"wp-block-webx-blocks-grid has-base-2-background-color has-background is-layout-grid wp-container-webx-blocks-grid-is-layout-478b6e6b wp-block-webx-blocks-grid-is-layout-grid\" style=\"--grid-columns-desktop:2;--grid-columns-tablet:2;--grid-columns-mobile:1\">\n<div class=\"wp-block-webx-blocks-grid-item is-vertically-aligned-center is-layout-flow wp-block-webx-blocks-grid-item-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30);--grid-area-desktop:auto \/ auto \/ auto \/ auto;--grid-area-tablet:auto \/ auto \/ auto \/ auto;--grid-area-mobile:auto \/ auto \/ auto \/ auto\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\" style=\"text-transform:none\">Changing perceptions<\/h3>\n\n\n\n<p>When asked how strongly WESTCAM is associated with sustainability, the <strong>average score was around 3 <\/strong>on a <strong>scale of 1 to 5<\/strong>.<br\/>This shows that customers value the company&#8217;s technical expertise and innovative strength, but would like to see sustainability anchored even more visibly in brand communication.<\/p>\n\n\n\n<p>One comment gets to the heart of the matter:<\/p>\n\n\n\n<p><em>&#8220;Practical solutions! But I don&#8217;t (yet) see sustainability or can&#8217;t judge it.&#8221;<\/em><\/p>\n\n\n\n<p>This point is both an incentive and an orientation for WESTCAM: sustainable innovation is already taking place &#8211; for example through digitalization, automation and increased efficiency &#8211; but should be highlighted even more strongly in the future.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-webx-blocks-grid-item is-layout-flow wp-block-webx-blocks-grid-item-is-layout-flow\" style=\"--grid-area-desktop:auto \/ auto \/ auto \/ auto;--grid-area-tablet:auto \/ auto \/ auto \/ auto;--grid-area-mobile:auto \/ auto \/ auto \/ auto\">\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"455\" src=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2026\/02\/Grafik-Westcam-Umfrage.png\" alt=\"\" class=\"wp-image-43670\" srcset=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2026\/02\/Grafik-Westcam-Umfrage.png 576w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2026\/02\/Grafik-Westcam-Umfrage-300x237.png 300w\" sizes=\"auto, (max-width: 576px) 100vw, 576px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-transform:none\">4. customer satisfaction &amp; recommendation: strong trust in the collaboration<\/h3>\n\n\n\n<p>Particularly pleasing: <strong>the Net Promoter Score (NPS) is at a high level<\/strong>. The majority awarded scores between 8 and 10 points when it comes to <strong>recommending WESTCAM <\/strong>.<br\/>This reflects a very high level of satisfaction &#8211; especially for topics such as: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fast and competent support<\/li>\n\n\n\n<li>Reliability and personal support<\/li>\n\n\n\n<li>Metrology expertise and technical know-how<\/li>\n\n\n\n<li>Friendliness and solution competence in support<\/li>\n<\/ul>\n\n\n\n<p>One customer sums it up aptly:<\/p>\n\n\n\n<p><em>&#8220;A very competent team that scores with friendliness. I am generally very satisfied <\/em>.&#8221;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-transform:none\">5 What our customers want<\/h3>\n\n\n\n<p>The content evaluation shows clear development priorities for the future:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Regular practice-oriented online training courses on new software versions and application tips<\/li>\n\n\n\n<li>Even stronger integration of sustainable approaches in digital solutions<\/li>\n\n\n\n<li>Increased efficiency and automation &#8211; especially for CAM processes<\/li>\n\n\n\n<li>Better tested software releases and intuitive user guidance<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"1080\" style=\"aspect-ratio: 1920 \/ 1080;\" width=\"1920\" autoplay=\"\" controls=\"\" loop=\"\" muted=\"\" src=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2026\/02\/ESG-WESTCAM-2026.mov\" playsinline=\"\"><\/video><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-transform:none\">6 Our common path forward<\/h3>\n\n\n\n<p>The results of the ESG Customer Survey 2025 are more than just a feedback tool for WESTCAM &#8211; they are an invitation to dialog.<br\/>They confirm our goal of connecting technology, people and sustainability even more closely.<\/p>\n\n\n\n<p>Digitalization is truly sustainable when it conserves resources, improves processes and empowers people to make the most of their ideas &#8211; today and tomorrow.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Conclusion: Sustainability starts in practice &#8211; and with listening<\/h3>\n\n\n\n<p>WESTCAM would like to thank all participants for their openness and constructive feedback. Your input clearly shows that <strong>sustainability is a process &#8211; one that we shape together<\/strong>. With a spirit of innovation, responsibility and trust.  <br\/><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-transform:none\">The future is in our hands &#8211; let&#8217;s tackle it:<\/h3>\n\n\n<div class=\"wp-block-webx-blocks-westcam-employee-display\">\n    <div class=\"employee-image\">\n        <img decoding=\"async\" src=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/10\/markus-ebster-westcam-group-300x300.jpg\" alt=Markus Ebster \/>\n    <\/div>\n    <div class=\"employee-info\">\n        <div class=\"heading-h3\">Markus Ebster<\/div>\n        <div class=\"heading-h5 is-style-westcamized\">CEO WESTCAM Group<\/div>\n    <\/div>\n    <div class=\"employee-social\">\n        <div class=\"icons\">\n                        <a href=https:\/\/www.linkedin.com\/in\/markus-ebster-851ab865\/ title=\"Markus Ebster on linkedIn\"\n                target=\"_blank\" rel=\"noopener noreferrer\">\n                <?xml version=\"1.0\" encoding=\"UTF-8\" standalone=\"no\"?>\n                <!DOCTYPE svg PUBLIC \"-\/\/W3C\/\/DTD SVG 1.1\/\/EN\" \"http:\/\/www.w3.org\/Graphics\/SVG\/1.1\/DTD\/svg11.dtd\"><svg\n                    width=\"100%\" height=\"100%\" viewBox=\"0 0 248 204\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n                    xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xml:space=\"preserve\" xmlns:serif=\"http:\/\/www.serif.com\/\"\n                    style=\"fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2;\">\n                    <path\n                        d=\"M226,204l-41.916,0l0,-71.392c0,-19.573 -7.437,-30.512 -22.93,-30.512c-16.854,0 -25.659,11.383 -25.659,30.512l-0,71.392l-40.395,0l-0,-136l40.395,-0l-0,18.319c-0,0 12.146,-22.474 41.006,-22.474c28.847,-0 49.499,17.616 49.499,54.048l0,86.107Zm-179.091,-153.808c-13.759,-0 -24.909,-11.237 -24.909,-25.096c0,-13.859 11.15,-25.096 24.909,-25.096c13.759,-0 24.902,11.237 24.902,25.096c0,13.859 -11.143,25.096 -24.902,25.096Zm-20.858,153.808l42.121,0l0,-136l-42.121,-0l-0,136Z\" \/>\n                <\/svg>\n            <\/a>\n                                    <a href=\"\/vcard\/33497\" title=\"Download vCard\"\n                class=\"vcard-button\">\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32.143\" height=\"25\" viewBox=\"0 0 32.143 25\">\n                    <path id=\"address-card-solid\"\n                        d=\"M3.571,32A3.575,3.575,0,0,0,0,35.571V53.429A3.575,3.575,0,0,0,3.571,57h25a3.575,3.575,0,0,0,3.571-3.571V35.571A3.575,3.575,0,0,0,28.571,32ZM8.036,46.286h3.571a4.463,4.463,0,0,1,4.464,4.464.9.9,0,0,1-.893.893H4.464a.9.9,0,0,1-.893-.893A4.463,4.463,0,0,1,8.036,46.286ZM6.25,40.929A3.571,3.571,0,1,1,9.821,44.5,3.571,3.571,0,0,1,6.25,40.929Zm14.286-1.786h7.143a.893.893,0,0,1,0,1.786H20.536a.893.893,0,0,1,0-1.786Zm0,3.571h7.143a.893.893,0,0,1,0,1.786H20.536a.893.893,0,0,1,0-1.786Zm0,3.571h7.143a.893.893,0,0,1,0,1.786H20.536a.893.893,0,0,1,0-1.786Z\"\n                        transform=\"translate(0 -32)\" fill=\"#111\" \/>\n                <\/svg>\n            <\/a>\n        <\/div>\n    <\/div>\n    <div class=\"employee-contact\">\n                <a href=\"tel:+43 5223 55509 210\">\n            <div class=\" employee-phone\">\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\">\n                    <path id=\"phone\"\n                        d=\"M6.529,4h7.059l3.529,8.824-4.412,2.647a19.412,19.412,0,0,0,8.824,8.824l2.647-4.412L33,23.412v7.059A3.529,3.529,0,0,1,29.471,34,28.235,28.235,0,0,1,3,7.529,3.529,3.529,0,0,1,6.529,4\"\n                        transform=\"translate(-2 -3)\" fill=\"none\" stroke=\"#111\" stroke-linecap=\"round\"\n                        stroke-linejoin=\"round\" stroke-width=\"2\" \/>\n                <\/svg>\n\n                +43 5223 55509 210\n            <\/div>\n        <\/a>\n                                <a href=\"mailto:markus.ebster@westcam.at\">\n            <div class=\" employee-email\">\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32.773\" height=\"25.333\" viewBox=\"0 0 32.773 25.333\">\n                    <g id=\"mail\" transform=\"translate(1.387 1)\">\n                        <rect id=\"Rechteck_11\" data-name=\"Rechteck 11\" width=\"30\" height=\"23.333\" rx=\"2\" fill=\"none\"\n                            stroke=\"#111\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" \/>\n                        <path id=\"Pfad_100\" data-name=\"Pfad 100\" d=\"M3,7,18,17,33,7\" transform=\"translate(-3 -3.667)\"\n                            fill=\"none\" stroke=\"#111\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" \/>\n                    <\/g>\n                <\/svg>\n                markus.ebster@westcam.at\n            <\/div>\n        <\/a>\n        \n\n\n    <\/div>\n        <div class=\"employee-callback wp-block-button is-style-outline\">\n        <a href=\"\/anfrage\/\"\n            class=\"wp-block-button__link wp-element-button\">Enquire<\/a>\n    <\/div>\n    <\/div>\n\n\n<h3 class=\"wp-block-heading has-accent-2-color has-text-color has-link-color wp-elements-76e8e9f2af50a0b4a966bca2a51ddb1e\">TOGETHER WITH AUXALIA &amp; ICN WE ARE EVEN STRONGER:<\/h3>\n\n\n\n<p>Find out more about how <strong>WESTCAM<\/strong>, together with <strong>auxalia &amp; ICN<\/strong>, is performing as a group of companies in terms of sustainability and where the journey is heading:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h5 class=\"wp-block-heading has-accent-2-color has-text-color has-link-color wp-elements-4974cc37a18c726853a1c2cd615e5371\"><a href=\"https:\/\/www.auxalia.com\/blog\/die-auxalia-westcam-group-und-ihr-beitrag-zu-digitalen-nachhaltigen-loesungen-eine-einordnung-aus-sicht-unserer-kunden-und-kundinnen\/\" target=\"_blank\" rel=\"noreferrer noopener\">&gt;  Blog article auxalia  <\/a><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h5 class=\"wp-block-heading has-accent-2-color has-text-color has-link-color wp-elements-2dc7758797c0ebb8a5c56db8f6c32828\"><a href=\"http:\/\/Blog%20ICN\" target=\"_blank\" rel=\"noreferrer noopener\">&gt;  Blog article ICN<\/a><\/h5>\n<\/div>\n<\/div>\n<\/div>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The auxalia WESTCAM Group focuses on responsible action: not as a short-term trend, but as a sustainable attitude.<\/p>\n","protected":false},"author":5,"featured_media":43680,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[2945,2626],"competence_field":[2948,2946],"class_list":["post-43832","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sustainability","category-auxalia-westcam-group-en","competence_field-auxalia-westcam-group","competence_field-sustainability"],"_links":{"self":[{"href":"https:\/\/www.westcam-group.com\/en\/wp-json\/wp\/v2\/posts\/43832","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.westcam-group.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.westcam-group.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.westcam-group.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.westcam-group.com\/en\/wp-json\/wp\/v2\/comments?post=43832"}],"version-history":[{"count":5,"href":"https:\/\/www.westcam-group.com\/en\/wp-json\/wp\/v2\/posts\/43832\/revisions"}],"predecessor-version":[{"id":44424,"href":"https:\/\/www.westcam-group.com\/en\/wp-json\/wp\/v2\/posts\/43832\/revisions\/44424"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.westcam-group.com\/en\/wp-json\/wp\/v2\/media\/43680"}],"wp:attachment":[{"href":"https:\/\/www.westcam-group.com\/en\/wp-json\/wp\/v2\/media?parent=43832"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.westcam-group.com\/en\/wp-json\/wp\/v2\/categories?post=43832"},{"taxonomy":"competence_field","embeddable":true,"href":"https:\/\/www.westcam-group.com\/en\/wp-json\/wp\/v2\/competence_field?post=43832"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}