{"id":33080,"date":"2024-08-16T14:00:45","date_gmt":"2024-08-16T12:00:45","guid":{"rendered":"https:\/\/www.westcam-group.com\/cad-construction-support\/"},"modified":"2026-05-11T10:27:23","modified_gmt":"2026-05-11T08:27:23","slug":"cad-construction-support","status":"publish","type":"page","link":"https:\/\/www.westcam-group.com\/en\/contact-us\/support-service\/cad-construction-support\/","title":{"rendered":"CAD, Construction &#8211; Support"},"content":{"rendered":"\n<div class=\"wp-block-webx-blocks-westcam-product-hero alignfull has-background\" style=\"margin-top:0px;margin-bottom:var(--wp--preset--spacing--40);padding-right:0;padding-left:0;background-image:url(&apos;\/wp-content\/plugins\/webx-blocks\/assets\/bggrid.webp&apos;);background-position:100% 50%;background-repeat:no-repeat;background-size:66vw;\"><div class=\"hero-image\"> <img decoding=\"async\" srcset=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/04\/slideelement_single_cad_nogrid-150x150.png 150w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/04\/slideelement_single_cad_nogrid-300x174.png 300w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/04\/slideelement_single_cad_nogrid-1024x593.png 1024w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/04\/slideelement_single_cad_nogrid.png 1262w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/04\/slideelement_single_cad_nogrid-1036x600.png 1036w\" src=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/04\/slideelement_single_cad_nogrid.png\" alt=\"\"\/><\/div><div class=\"hero-placeholder\"><\/div>\n<div class=\"wp-block-group hero-content is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-webx-blocks-fake-heading heading-h4 hero-subtitle is-style-westcamized\" style=\"margin-top:0;margin-bottom:15px\">Support &amp; Service<\/div>\n\n\n\n<h1 class=\"wp-block-heading hero-title\" style=\"margin-top:0;margin-bottom:15px\">CAD, construction<\/h1>\n\n\n\n<p>If you have any questions about AutoCAD, Inventor, Fusion, Moldflow, Netfabb and the Productdesign &amp; Manufacturing Collection, our <strong>CAD support team<\/strong> will be happy to assist you with their many years of expertise.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-accent-color has-text-color has-link-color wp-elements-0f30d2ecea1901feab033d3524ae4528\">OUR TIP FOR FAST HELP:<strong> <\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading has-accent-color has-text-color has-link-color wp-elements-7c5d2ad35374f31366e021ca9c95612b\"><strong>Use the online support form!  <\/strong><\/h5>\n\n\n\n<p class=\"has-accent-2-color has-text-color has-link-color wp-elements-0b4591609e883be8798052567037734d\">The <strong>quality of your support request <\/strong>determines whether and how we can help you as quickly and professionally as possible.<\/p>\n\n\n\n<p class=\"has-accent-color has-text-color has-link-color wp-elements-88702d4f53796dec83f889592118ed8b\"><strong>Quality input = quality output<\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"text-transform:none\">Questions about Vault?<\/h4>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.westcam-group.com\/en\/contact-us\/support-service\/pdm-mes-support\/\">click here &gt;<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group hero-violet is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-webx-blocks-fake-heading heading-h4 is-style-westcamized-white has-base-color has-text-color has-link-color wp-elements-3dfbad2d49302363eabfcc6cb2b12350\">Accessibility<\/div>\n\n\n\n<p class=\"has-base-color has-text-color has-link-color wp-elements-9fecee339a01989e18604f2c74b5330b\"><strong>Monday &#8211; Thursday<br\/><\/strong>08.00 &#8211; 12.00<br\/>13.00 &#8211; 17.00<\/p>\n\n\n\n<p class=\"has-text-align-left has-base-color has-text-color has-link-color wp-elements-5ef1f49d4af8f6a240e58458f1dba7d4\"><strong>Friday<br\/><\/strong>08.00 &#8211; 12.00<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" style=\"text-transform:none\">Click here for quick help<\/h2>\n\n\n\n<div class=\"wp-block-group has-contrast-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-d2702112 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f36545-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"36545\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/33080#wpcf7-f36545-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"36545\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f36545-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7dtx_version\" value=\"5.0.5\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<h3>Support request<\/h3>\n<label>Product\/Service*\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Produkt\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Produkt\"><option value=\"\">Please select<\/option><option value=\"Inventor\">Inventor<\/option><option value=\"AutoCAD\">AutoCAD<\/option><option value=\"Fusion\">Fusion<\/option><option value=\"Moldflow\">Moldflow<\/option><option value=\"Product, Design, Manufacturing Collection\">Product, Design, Manufacturing Collection<\/option><option value=\"Netfabb\">Netfabb<\/option><option value=\"Other request\">Other request<\/option><\/select><\/span><\/label>\n\n<label>Urgency of the request*\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Dringlichkeit\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Dringlichkeit\"><option value=\"\">Please select<\/option><option value=\"Standard (question about software\/system)\">Standard (question about software\/system)<\/option><option value=\"Medium (software\/system only works partially)\">Medium (software\/system only works partially)<\/option><option value=\"High (system downtime)\">High (system downtime)<\/option><\/select><\/span><\/label>\n\n<label>Description*\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Beschreibung\"><textarea cols=\"40\" rows=\"2\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Beschreibung\"><\/textarea><\/span><\/label>\n\n<label>Personal data*<\/label>\n\n<div class=\"form-row\">\n<label>First name*\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Vorname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Vorname\" \/><\/span><\/label>\n<label>Surname*\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Nachname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Nachname\" \/><\/span><\/label>\n<\/div>\n\n<div class=\"form-row\">\n\n<label>Company*\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Unternehmen\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Unternehmen\" \/><\/span><\/label>\n<label>Telephone number*\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Telefonnummer\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"Telefonnummer\" \/><\/span><\/label>\n<\/div>\n\n\n<div class=\"form-row\">\n\n\n<label>E-mail address*\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"Email\" \/><\/span><\/label>\n<\/div>\n\n<div class=\"form-row\">\n<div class=\"form-column\">\n<label>Do you have supporting documents?<\/label>\n<p class=\"small-font\">Upload them here to speed up processing (e.g. screenshots, affected file).<\/p>\n<\/div>\n\n\n<div class=\"form-column\"><div id=\"mfcf7_zl_multifilecontainer\"><span class=\"mfcf7-zl-multiline-sample\" style=\"display:none\"><p class=\"wpcf7-form-control-wrap multilinefile-455\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-multilinefile\" multiple=\"multiple\" value=\"Upload\" aria-invalid=\"false\" type=\"file\" name=\"multilinefile-455[]\" \/> <span class=\"mfcf7-zl-multifile-name\"><\/span><a href=\"javascript:void(0);\" class=\"mfcf7_zl_delete_file\"><span class=\"delete-file\" aria-hidden=\"true\">&#x274C;<\/span><\/a><\/p><\/span><\/div><span class=\"wpcf7-form-control-wrap zl-form-control-wrap multilinefile-455\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-multilinefile\" multiple=\"multiple\" value=\"Upload\" aria-invalid=\"false\" type=\"file\" name=\"multilinefile-455[]\" \/> <span class=\"mfcf7-zl-multifile-name\"><\/span><a href=\"javascript:void(0);\" class=\"mfcf7_zl_delete_file\"><span class=\"delete-file\" aria-hidden=\"true\">&#x274C;<\/span><\/a><\/span><p><label><span class=\"wpcf7-form-control-wrap\" data-name=\"multilinefile-455-zl-mfcf7-upld-btn\"><input type=\"button\" name=\"multilinefile-455-zl-mfcf7-upld-btn\" class=\"button button-primary qbutton\" id=\"mfcf7_zl_add_file\" value=\"Upload\"><\/span><\/label><\/p><\/label>\n<p class=\"small-font\">Note: Upload up to max. 25 MB possible. Permitted file formats:JPG|JPEG|PNG|GIF|BMP|WEBP|PDF|ZIP|7Zip.\nFor larger data volumes, we will be happy to provide you with a temporary cloud link.    <\/p>\n<\/div>\n<\/div>\n\n<p>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Zustimmung_Hotline_Bedingungen\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"Zustimmung_Hotline_Bedingungen[]\" value=\"Consent hotline contract (see below)*\" \/><span class=\"wpcf7-list-item-label\">Consent hotline contract (see below)*<\/span><\/span><\/span><\/span>\n<\/p>\n\n<p class=\"small-font\">*Mandatory field<\/p>\n\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" style=\"text-transform:none\">Gladly there for you<\/h2>\n\n\n\n<div class=\"wp-block-webx-blocks-grid has-base-background-color has-background is-layout-grid wp-container-webx-blocks-grid-is-layout-478b6e6b wp-block-webx-blocks-grid-is-layout-grid\" style=\"--grid-columns-desktop:2;--grid-columns-tablet:2;--grid-columns-mobile:1\">\n<div class=\"wp-block-webx-blocks-grid-item has-base-2-background-color has-background is-layout-flow wp-block-webx-blocks-grid-item-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10);--grid-area-desktop:auto \/ auto \/ auto \/ auto;--grid-area-tablet:auto \/ auto \/ auto \/ auto;--grid-area-mobile:auto \/ auto \/ auto \/ auto\">\n<h4 class=\"wp-block-heading is-style-westcamized\" style=\"text-transform:none\">AUTODESK: AutoCAD, Inventor, Fusion, Moldflow, Netfabb, Productdesign &amp; Manufacturing-Collection<\/h4>\n\n\n\n<p class=\"has-text-align-left\"><strong>Monday &#8211; Thursday<br\/><\/strong>08.00 &#8211; 12.00<br\/>13.00 &#8211; 17.00<\/p>\n\n\n\n<p class=\"has-text-align-left\"><strong>Friday<br\/><\/strong>08.00 &#8211; 12.00<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-webx-blocks-grid-item has-base-2-background-color has-background is-layout-flow wp-block-webx-blocks-grid-item-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10);--grid-area-desktop:auto \/ auto \/ auto \/ auto;--grid-area-tablet:auto \/ auto \/ auto \/ auto;--grid-area-mobile:auto \/ auto \/ auto \/ auto\">\n<h4 class=\"wp-block-heading is-style-westcamized\" style=\"text-transform:none\">Hotline<\/h4>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-6c531013 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"510\" src=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/03\/phone-line-icon.png\" alt=\"\" class=\"wp-image-2739\" style=\"width:35px\" srcset=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/03\/phone-line-icon.png 512w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/03\/phone-line-icon-300x300.png 300w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/03\/phone-line-icon-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<p><a href=\"tel:+43522355509992\">+43 5223 55509 992<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-6c531013 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/11\/eaiab978uj7m3cp7mcg.svg\" alt=\"\" class=\"wp-image-29698\" style=\"width:35px\"\/><\/figure>\n\n\n\n<p><a href=\"mailto:support.cad@westcam-group.com\" target=\"_blank\" rel=\"noreferrer noopener\">support.cad@westcam-group.com<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-webx-blocks-westcam-hero alignfull ltr\"><div class=\"hero-image\" style=\"--aspect-ratio:4 \/ 1\"> <img decoding=\"async\" srcset=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/08\/westcam-group-support-hotline-150x150.jpeg 150w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/08\/westcam-group-support-hotline-300x168.jpeg 300w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/08\/westcam-group-support-hotline-1024x574.jpeg 1024w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/08\/westcam-group-support-hotline.jpeg 1366w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/08\/westcam-group-support-hotline-1070x600.jpeg 1070w\" src=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/08\/westcam-group-support-hotline.jpeg\" alt=\"\"\/><\/div><div class=\"hero-placeholder\"><\/div>\n<div class=\"wp-block-group hero-content is-layout-flow wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading hero-title is-style-westcamized\" style=\"margin-top:0;margin-bottom:15px;text-transform:none\">Professional support<\/h4>\n\n\n\n<h2 class=\"wp-block-heading hero-title\" style=\"margin-top:0;margin-bottom:15px;text-transform:none\">HOTLINE CONTRACT<\/h2>\n\n\n\n<p><strong>SUPPORT CONDITIONS<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>with hotline contract:<\/strong> Free support<\/li>\n\n\n\n<li><strong>without a hotline contract:<\/strong> costs per quarter of an hour or part thereof according to the hotline contract.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-f70fcc1b-1997-4268-b3bc-12cee38ce3b3\" href=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2025\/02\/WESTCAM.Hotline-Vertrag.Stand_.01.01.2025.pdf\">WESTCAM.hotline contract<\/a><a href=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2025\/02\/WESTCAM.Hotline-Vertrag.Stand_.01.01.2025.pdf\" class=\"wp-block-file__button wp-element-button\" download=\"\" aria-describedby=\"wp-block-file--media-f70fcc1b-1997-4268-b3bc-12cee38ce3b3\">Download<\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-transform:none\">AUTODESK MAINTENANCE CONTRACT<\/h3>\n\n\n\n<p>Further information on the <a href=\"https:\/\/www.autodesk.de\/maintenance-plan\" target=\"_blank\" rel=\"noopener\">Autodesk maintenance contract<\/a> and <a href=\"https:\/\/www.autodesk.de\/subscription\" target=\"_blank\" rel=\"noopener\">Autodesk Subscription<\/a>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h5 class=\"wp-block-heading has-accent-color has-text-color has-link-color wp-elements-aa558ef96912bd78414b4e1d2b41b14b\">Rapid remote maintenance via:<\/h5>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/get.teamviewer.com\/afrh9kt\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"138\" src=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/06\/TeamViewer_Logo_CarbonBlue_RGB-1024x138.png\" alt=\"\" class=\"wp-image-6965\" style=\"width:400px\" srcset=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/06\/TeamViewer_Logo_CarbonBlue_RGB-1024x138.png 1024w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/06\/TeamViewer_Logo_CarbonBlue_RGB-300x40.png 300w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/06\/TeamViewer_Logo_CarbonBlue_RGB-768x103.png 768w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/06\/TeamViewer_Logo_CarbonBlue_RGB.png 1330w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-baed9f38 wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)\">\n<h3 class=\"wp-block-heading\" style=\"margin-top:var(--wp--preset--spacing--20);margin-right:0;margin-bottom:var(--wp--preset--spacing--20);margin-left:0;text-transform:none\">Frequently asked questions (FAQs)<\/h3>\n\n\n\n<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Wie funktioniert die Autodesk Account Benutzerverwaltung?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\"}},{\"@type\":\"Question\",\"name\":\"Ich habe einen Lizenzfehler beim \u00d6ffnen eines Autodesk Produktes, was nun?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;a href=\\\"https:\/\/www.autodesk.com\/de\/support\/technical\/article\/caas\/sfdcarticles\/sfdcarticles\/DEU\/Licensing-Error.html\\\" data-type=\\\"link\\\" data-id=\\\"https:\/\/www.autodesk.com\/de\/support\/technical\/article\/caas\/sfdcarticles\/sfdcarticles\/DEU\/Licensing-Error.html\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">&lt;strong>&lt;span class=\\\"add-arrow\\\">Lizenzfehler beim \u00d6ffnen eines Autodesk Produkte&lt;\/span>&lt;\/strong>&lt;\/a>\"}},{\"@type\":\"Question\",\"name\":\"Wie  kann ich meine Moldflow-Lizenz verwalten?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Seit der Version 2023 (Insight und Adviser), gibt es auch NU Lizenzen. Daher muss, sofern nicht schon bei der Installation ber\u00fccksichtigt, die jeweils richtige Ausbaustufe via License Configuration Tool auf jedem Client einmal zugewiesen werden, bzw. ob es sich um eine NU Lizenz oder Netzwerklizenz handelt.Bei zweiterem muss dazu noch der Server, sowie die Serverart zugewiesen werden.\"}}]}<\/script><div class=\"wp-block-webx-blocks-accordion\">\n<div class=\"accordion\" id=\"accordion-section-1777271701838-8ggweujb3\"><h2 class=\"title faq-title\" itemprop=\"name\"><a href=\"#accordion-section-1777271701838-8ggweujb3\">How does Autodesk Account user management work?<\/a><\/h2><div class=\"content\"><div class=\"wrapper\">\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-698dded3-2647-4e6f-9f3b-f9d352ebe542\" href=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/11\/autodesk-account-benutzerverwaltung-westcam.pdf\">autodesk account user management<\/a><a href=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/11\/autodesk-account-benutzerverwaltung-westcam.pdf\" class=\"wp-block-file__button wp-element-button\" download=\"\" aria-describedby=\"wp-block-file--media-698dded3-2647-4e6f-9f3b-f9d352ebe542\">Download<\/a><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"accordion\" id=\"accordion-section-1777271701846-w7ov0uba4\"><h2 class=\"title faq-title\" itemprop=\"name\"><a href=\"#accordion-section-1777271701846-w7ov0uba4\">I have a license error when opening an Autodesk product, what now?<\/a><\/h2><div class=\"content\"><div class=\"wrapper\">\n<p><a href=\"https:\/\/www.autodesk.com\/de\/support\/technical\/article\/caas\/sfdcarticles\/sfdcarticles\/DEU\/Licensing-Error.html\" data-type=\"link\" data-id=\"https:\/\/www.autodesk.com\/de\/support\/technical\/article\/caas\/sfdcarticles\/sfdcarticles\/DEU\/Licensing-Error.html\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><span class=\"add-arrow\">License error when opening an Autodesk product<\/span><\/strong><\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"accordion\" id=\"accordion-section-1777271701853-6ak69sgux\"><h2 class=\"title faq-title\" itemprop=\"name\"><a href=\"#accordion-section-1777271701853-6ak69sgux\">How can I manage my Moldflow license?<\/a><\/h2><div class=\"content\"><div class=\"wrapper\">\n<p>Since version 2023 (Insight and Adviser), there are also NU licenses. Therefore, if not already taken into account during installation, the correct expansion level must be assigned once on each client via the License Configuration Tool, or whether it is an NU license or a network license; in the case of the latter, the server and the server type must also be assigned. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"61\" src=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/11\/lizenz-moldflow-1.png\" alt=\"\" class=\"wp-image-29563\" srcset=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/11\/lizenz-moldflow-1.png 320w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/11\/lizenz-moldflow-1-300x57.png 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"376\" src=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/11\/lizenz-moldflow-2.png\" alt=\"\" class=\"wp-image-29566\" srcset=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/11\/lizenz-moldflow-2.png 350w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/11\/lizenz-moldflow-2-279x300.png 279w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/><\/figure>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Click here for quick help Gladly there for you Frequently asked questions (FAQs)<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":33155,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-33080","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.westcam-group.com\/en\/wp-json\/wp\/v2\/pages\/33080","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.westcam-group.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.westcam-group.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.westcam-group.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.westcam-group.com\/en\/wp-json\/wp\/v2\/comments?post=33080"}],"version-history":[{"count":5,"href":"https:\/\/www.westcam-group.com\/en\/wp-json\/wp\/v2\/pages\/33080\/revisions"}],"predecessor-version":[{"id":45495,"href":"https:\/\/www.westcam-group.com\/en\/wp-json\/wp\/v2\/pages\/33080\/revisions\/45495"}],"up":[{"embeddable":true,"href":"https:\/\/www.westcam-group.com\/en\/wp-json\/wp\/v2\/pages\/33155"}],"wp:attachment":[{"href":"https:\/\/www.westcam-group.com\/en\/wp-json\/wp\/v2\/media?parent=33080"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}