{"id":33703,"date":"2024-08-19T13:55:35","date_gmt":"2024-08-19T11:55:35","guid":{"rendered":"https:\/\/www.westcam-group.com\/cam-cnc-podpora\/"},"modified":"2025-07-10T14:06:43","modified_gmt":"2025-07-10T12:06:43","slug":"cam-cnc-podpora","status":"publish","type":"page","link":"https:\/\/www.westcam-group.com\/cs\/kontakt\/podpora-a-servis\/cam-cnc-podpora\/","title":{"rendered":"CAM, CNC &#8211; podpora"},"content":{"rendered":"\n<div class=\"wp-block-webx-blocks-westcam-product-hero alignfull has-background\" style=\"margin-top:0px;margin-bottom:var(--wp--preset--spacing--40);padding-right:0;padding-left:0;background-image:url(&apos;\/wp-content\/plugins\/webx-blocks\/assets\/bggrid.webp&apos;);background-position:100% 50%;background-repeat:no-repeat;background-size:66vw;\"><div class=\"hero-image\"> <img decoding=\"async\" srcset=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/04\/slideelement_single_cam_nogrid-150x150.png 150w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/04\/slideelement_single_cam_nogrid-300x174.png 300w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/04\/slideelement_single_cam_nogrid-1024x593.png 1024w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/04\/slideelement_single_cam_nogrid.png 1262w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/04\/slideelement_single_cam_nogrid-1036x600.png 1036w\" src=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/04\/slideelement_single_cam_nogrid.png\" alt=\"\"\/><\/div><div class=\"hero-placeholder\"><\/div>\n<div class=\"wp-block-group hero-content is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-webx-blocks-fake-heading heading-h4 hero-subtitle is-style-westcamized\" style=\"margin-top:0;margin-bottom:15px\">Podpora a servis<\/div>\n\n\n\n<h1 class=\"wp-block-heading hero-title\" style=\"margin-top:0;margin-bottom:15px\">CAM, CNC<\/h1>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>CAM <\/strong>(<strong>C<\/strong>omputer <strong>A<\/strong>ided <strong>M<\/strong>anufacturing, po\u010d\u00edta\u010dem podporovan\u00e1 v\u00fdroba)<\/li>\n\n\n\n<li><strong>CNC<\/strong>(<strong>C<\/strong>omputerised <strong>N<\/strong>umerical <strong>C<\/strong>ontrol, elektronick\u00e9 \u0159\u00edzen\u00ed stroj\u016f)<\/li>\n<\/ul>\n\n\n\n<p><strong>N\u00e1\u0161 t\u00fdm podpory CAM v\u00e1m r\u00e1d odpov\u00ed na<\/strong> va\u0161e dotazy a vyu\u017eije sv\u00e9 dlouholet\u00e9 odborn\u00e9 znalosti.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-accent-color has-text-color has-link-color wp-elements-0225c9932805c7164b8bf87515269433\">N\u00c1\u0160 TIP NA RYCHLOU POMOC:<strong> <\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading has-accent-color has-text-color has-link-color wp-elements-d43c7a4ce8078d19744725572ae5adb6\"><strong>Pou\u017eijte online formul\u00e1\u0159 podpory!  <\/strong><\/h5>\n\n\n\n<p class=\"has-accent-2-color has-text-color has-link-color wp-elements-d1c14525ecc003f7b0b93a8a3fce4cd9\"><strong>Kvalita va\u0161eho dotazu na podporu <\/strong>do zna\u010dn\u00e9 m\u00edry <strong>ur\u010duje <\/strong>, zda a jak v\u00e1m m\u016f\u017eeme c\u00edlen\u011b, rychle a profesion\u00e1ln\u011b pomoci.<\/p>\n\n\n\n<p class=\"has-accent-color has-text-color has-link-color wp-elements-c92c9b155dc1ee1546d7cf65bde2b1bd\"><strong>Kvalitn\u00ed vstup = kvalitn\u00ed v\u00fdstup<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group hero-violet is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-webx-blocks-fake-heading heading-h4 is-style-westcamized-white has-base-color has-text-color has-link-color wp-elements-56ff5ce5c1ec1a0d96d5f49a3150d83a\">P\u0159\u00edstupnost<\/div>\n\n\n\n<p class=\"has-base-color has-text-color has-link-color wp-elements-d9ae3022db8b6491aa7433d72f991bf2\"><strong>Pond\u011bl\u00ed &#8211; \u010dtvrtek<br\/><\/strong>08.00 &#8211; 12.00<br\/>13.00 &#8211; 17.00<\/p>\n\n\n\n<p class=\"has-text-align-left has-base-color has-text-color has-link-color wp-elements-bf2e3e972f25680484e58c254baa2ecc\"><strong>P\u00e1tek<br\/><\/strong>08.00 &#8211; 12.00 h<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" style=\"text-transform:none\">Klikn\u011bte zde pro rychlou pomoc<\/h2>\n\n\n\n<div class=\"wp-block-group has-contrast-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-d2702112 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f36534-o1\" lang=\"cs-CZ\" dir=\"ltr\" data-wpcf7-id=\"36534\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/cs\/wp-json\/wp\/v2\/pages\/33703#wpcf7-f36534-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktn\u00ed formul\u00e1\u0159\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"36534\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"cs_CZ\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f36534-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7dtx_version\" value=\"5.0.5\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<h3 class=\"supportheading\">\u017d\u00e1dost o podporu<\/h3>\n\n<label>Produkt\/slu\u017eba*\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Produkt\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Produkt\"><option value=\"\">Vyberte si pros\u00edm<\/option><option value=\"hyperMILL\">hyperMILL<\/option><option value=\"Automatiza\u010dn\u00ed centrum\">Automatiza\u010dn\u00ed centrum<\/option><option value=\"PEPS\">PEPS<\/option><option value=\"OPTICAM\">OPTICAM<\/option><\/select><\/span>\n<\/label>\n\n<label>Nal\u00e9havost dotazu*\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Dringlichkeit\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Dringlichkeit\"><option value=\"\">Vyberte pros\u00edm<\/option><option value=\"Standardn\u00ed (dotaz na software\/syst\u00e9m)\">Standardn\u00ed (dotaz na software\/syst\u00e9m)<\/option><option value=\"St\u0159edn\u00ed (software\/syst\u00e9m funguje jen \u010d\u00e1ste\u010dn\u011b)\">St\u0159edn\u00ed (software\/syst\u00e9m funguje jen \u010d\u00e1ste\u010dn\u011b)<\/option><option value=\"Vysok\u00e1 (v\u00fdpadek syst\u00e9mu\/syst\u00e9mu)\">Vysok\u00e1 (v\u00fdpadek syst\u00e9mu\/syst\u00e9mu)<\/option><\/select><\/span><\/label>\n\n<label>Popis*\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Beschreibung\"><textarea cols=\"40\" rows=\"2\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Beschreibung\"><\/textarea><\/span><\/label>\n\n<label>Osobn\u00ed \u00fadaje*<\/label>\n\n<div class=\"form-row\">\n<label>K\u0159estn\u00ed jm\u00e9no*\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Vorname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Vorname\" \/><\/span><\/label>\n<label>P\u0159\u00edjmen\u00ed*\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Nachname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Nachname\" \/><\/span><\/label>\n<\/div>\n\n<div class=\"form-row\">\n<label>Spole\u010dnost*\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Unternehmen\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Unternehmen\" \/><\/span><\/label>\n<label>Telefonn\u00ed \u010d\u00edslo*\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Telefonnummer\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"Telefonnummer\" \/><\/span><\/label>\n<\/div>\n\n\n<div class=\"form-row\">\n<label>E-mailov\u00e1 adresa*\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"Email\" \/><\/span><\/label>\n<\/div>\n\n<div class=\"form-row\">\n<div class=\"form-column\">\n<label>M\u00e1te k dispozici podklady?<\/label>\n<p class=\"small-font\">Pro urychlen\u00ed zpracov\u00e1n\u00ed je nahrajte sem (nap\u0159. sn\u00edmky obrazovky, posti\u017een\u00fd soubor).<\/p>\n<\/div>\n\n\n<div class=\"form-column\">[multilinefile multilinefile-455 limit:25mb filetypes:jpg|jpeg|png|gif|pdf|bmp|webp|zinspect|tgz|7z|zip \"Nahr\u00e1t\"]<\/label>\n<p class=\"small-font\">Pozn\u00e1mka: Nahr\u00e1t lze maxim\u00e1ln\u011b 25 MB. Povolen\u00e9 form\u00e1ty soubor\u016f:JPG|JPEG|PNG|GIF|BMP|WEBP|PDF|ZIP|7z.  V p\u0159\u00edpad\u011b v\u011bt\u0161\u00edch objem\u016f dat v\u00e1m r\u00e1di poskytneme do\u010dasn\u00e9 propojen\u00ed s cloudem.<\/p>\n<\/div>\n<\/div>\n\n<p>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Zustimmung_Hotline_Bedingungen\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"Zustimmung_Hotline_Bedingungen[]\" value=\"Smlouva o souhlasu s horkou linkou (viz n\u00ed\u017ee)*\" \/><span class=\"wpcf7-list-item-label\">Smlouva o souhlasu s horkou linkou (viz n\u00ed\u017ee)*<\/span><\/span><\/span><\/span>\n<\/p>\n\n<p class=\"small-font\">*Povinn\u00e9 pole<\/p>\n\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Odeslat\" \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" style=\"text-transform:none\">R\u00e1di jsme tu pro v\u00e1s<\/h2>\n\n\n\n<div class=\"wp-block-webx-blocks-grid has-base-background-color has-background is-layout-grid wp-container-webx-blocks-grid-is-layout-478b6e6b wp-block-webx-blocks-grid-is-layout-grid\" style=\"--grid-columns-desktop:2;--grid-columns-tablet:2;--grid-columns-mobile:1\">\n<div class=\"wp-block-webx-blocks-grid-item has-base-2-background-color has-background is-layout-flow wp-block-webx-blocks-grid-item-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10);--grid-area-desktop:auto \/ auto \/ auto \/ auto;--grid-area-tablet:auto \/ auto \/ auto \/ auto;--grid-area-mobile:auto \/ auto \/ auto \/ auto\">\n<h4 class=\"wp-block-heading is-style-westcamized\" style=\"text-transform:none\">CAM, CNC: hyperMILL, <em>PEPS, OPTICAM<\/em><\/h4>\n\n\n\n<p class=\"has-text-align-left\"><strong>Pond\u011bl\u00ed &#8211; \u010dtvrtek<br\/><\/strong>08.00 &#8211; 12.00<br\/>13.00 &#8211; 17.00<\/p>\n\n\n\n<p class=\"has-text-align-left\"><strong>P\u00e1tek<br\/><\/strong>08.00 &#8211; 12.00 h<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-webx-blocks-grid-item has-base-2-background-color has-background is-layout-flow wp-block-webx-blocks-grid-item-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10);--grid-area-desktop:auto \/ auto \/ auto \/ auto;--grid-area-tablet:auto \/ auto \/ auto \/ auto;--grid-area-mobile:auto \/ auto \/ auto \/ auto\">\n<h4 class=\"wp-block-heading is-style-westcamized\" style=\"text-transform:none\">Hot-line<\/h4>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-6c531013 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"510\" src=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/03\/phone-line-icon.png\" alt=\"\" class=\"wp-image-2739\" style=\"width:35px\" srcset=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/03\/phone-line-icon.png 512w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/03\/phone-line-icon-300x300.png 300w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/03\/phone-line-icon-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<p><a href=\"tel:+43522355509991\">+43 5223 55509 991<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-6c531013 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"372\" src=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/03\/envelope-line-icon.png\" alt=\"\" class=\"wp-image-2734\" style=\"width:35px\" srcset=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/03\/envelope-line-icon.png 512w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/03\/envelope-line-icon-300x218.png 300w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<p><a href=\"tel:+43522355509992\"><\/a><a href=\"tel:+43522355509992\"><\/a><a href=\"tel:+43522355509991\"><\/a><a href=\"tel:+43522355509993\"><\/a><a href=\"Telefon:%C2%A0+43%205223%2055509%200\"><\/a><a href=\"mailto:support.3dm@westcam.ch\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"mailto:support.cam@westcam-group.com\" target=\"_blank\" rel=\"noreferrer noopener\">support.cam@westcam-group.com<\/a><\/p>\n<\/div>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-webx-blocks-westcam-hero alignfull ltr\"><div class=\"hero-image\" style=\"--aspect-ratio:4 \/ 1\"> <img decoding=\"async\" srcset=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/08\/westcam-group-support-hotline-150x150.jpeg 150w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/08\/westcam-group-support-hotline-300x168.jpeg 300w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/08\/westcam-group-support-hotline-1024x574.jpeg 1024w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/08\/westcam-group-support-hotline.jpeg 1366w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/08\/westcam-group-support-hotline-1070x600.jpeg 1070w\" src=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/08\/westcam-group-support-hotline.jpeg\" alt=\"\"\/><\/div><div class=\"hero-placeholder\"><\/div>\n<div class=\"wp-block-group hero-content is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-webx-blocks-fake-heading heading-h4 hero-subtitle is-style-westcamized\" style=\"margin-top:0;margin-bottom:15px;text-transform:none\">Profesion\u00e1ln\u00ed podpora<\/div>\n\n\n\n<h2 class=\"wp-block-heading hero-title\" style=\"margin-top:0;margin-bottom:15px;text-transform:none\">SMLOUVA O TECHNICK\u00c9 PODPO\u0158E<\/h2>\n\n\n\n<p><strong>PODM\u00cdNKY PODPORY<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>se smlouvou na hotline: Bezplatn\u00e1<\/strong> podpora<\/li>\n\n\n\n<li><strong>Bez smlouvy o hork\u00e9 lince: n\u00e1klady<\/strong> na \u010dtvrthodinu nebo jej\u00ed \u010d\u00e1st podle smlouvy o hork\u00e9 lince.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-c4f4aa40-03c1-4b6e-b5f5-19e1a5c07951\" href=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2025\/02\/WESTCAM.Hotline-Vertrag.Stand_.01.01.2025.pdf\">Smlouva o WESTCAM.hotline<\/a><a href=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2025\/02\/WESTCAM.Hotline-Vertrag.Stand_.01.01.2025.pdf\" class=\"wp-block-file__button wp-element-button\" download=\"\" aria-describedby=\"wp-block-file--media-c4f4aa40-03c1-4b6e-b5f5-19e1a5c07951\">St\u00e1hnout<\/a><\/div>\n\n\n\n<h5 class=\"wp-block-heading has-accent-color has-text-color has-link-color wp-elements-6b2d9517ef85065ac5f368dcb2fc72d3\">Rychl\u00e1 vzd\u00e1len\u00e1 \u00fadr\u017eba prost\u0159ednictv\u00edm:<\/h5>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/get.teamviewer.com\/afrh9kt\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"138\" src=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/06\/TeamViewer_Logo_CarbonBlue_RGB-1024x138.png\" alt=\"\" class=\"wp-image-6965\" style=\"width:400px\" srcset=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/06\/TeamViewer_Logo_CarbonBlue_RGB-1024x138.png 1024w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/06\/TeamViewer_Logo_CarbonBlue_RGB-300x40.png 300w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/06\/TeamViewer_Logo_CarbonBlue_RGB-768x103.png 768w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/06\/TeamViewer_Logo_CarbonBlue_RGB.png 1330w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-03235e6d wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:var(--wp--preset--spacing--10)\">\n<h3 class=\"wp-block-heading\" style=\"margin-top:var(--wp--preset--spacing--20);margin-right:0;margin-bottom:var(--wp--preset--spacing--20);margin-left:0;text-transform:none\">\u010casto kladen\u00e9 ot\u00e1zky (FAQ)<\/h3>\n\n\n\n<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Was ist ein Aktivierungscode?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Mit einem Aktivierungscode kann ein OPEN MIND-Produkt (z.B.&nbsp;&lt;em>hyper&lt;\/em>MILL&lt;sup>\u00ae&lt;\/sup>) lizenziert werden. W\u00e4hrend der Aktivierung werden die Lizenzen auf den Dongle geschrieben.Wer noch nicht \u00fcber einen Aktivierungscode verf\u00fcgt, fordert diesen bitte per E-Mail an:&lt;br>&lt;strong>support@westcam.at&lt;\/strong>Der Aktivierungscode ist f\u00fcr alle weiteren&nbsp;&lt;em>hyper&lt;\/em>MILL&lt;sup>\u00ae&lt;\/sup>-Versionen g\u00fcltig.\"}},{\"@type\":\"Question\",\"name\":\"Wie aktiviere ich mein hyperMILL?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Starten Sie den Lizenzmanager als Administrator (rechte Maus -&gt; Als Administrator starten). Damit erhalten Sie den vollen Funktionsumfang und sehen die Reiter Dongle\/Server, Aktivierungscode sowie Optionen. Ohne Administratorrechte k\u00f6nnen Sie mit dem Lizenzmanager lediglich den Lizenzstatus abrufen.F\u00fcr die Aktivierung\/Aktualisierung einer Produktlizenz sind nur wenige Mausklicks notwendig.&lt;br>Wichtig: Eine Internetverbindung muss vorhanden sein.\"}},{\"@type\":\"Question\",\"name\":\"Welche Angaben ben\u00f6tigt der WESTCAM Support von mir?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"F\u00fcr eine schnelle L\u00f6sung ben\u00f6tigt der WESTCAM Support neben einer detaillierten Beschreibung immer auch die zugeh\u00f6rigen Dateien, um Probleme tiefer gehend zu analysieren.Bitte folgen Sie dieser Checkliste:&lt;em>hyper&lt;\/em>MILLSenden Sie uns bitte die SHOP Viewer-Datei:&lt;br>&lt;em>hyper&lt;\/em>MILL&nbsp;in einer anderen CAD-PlattformSenden Sie uns bitte eine CAD-Datei mit den wichtigsten&nbsp;&lt;em>hyper&lt;\/em>MILL-Daten.Damit sind die wichtigen Dateien und Unterverzeichnisse im tempor\u00e4ren Ordner vorhanden.&lt;br>Bitte komprimieren Sie diesen Ordner und seine Unterordner f\u00fcr die Weitergabe an OPEN&nbsp;MIND.Es ist erforderlich, dass Sie bei einer Baugruppe (*.sldasm) alle CAD-Komponenten dieser Baugruppe mitschicken.\"}}]}<\/script><div class=\"wp-block-webx-blocks-accordion\">\n<div class=\"accordion\" id=\"was-ist-ein-aktivierungscode\"><h2 class=\"title faq-title\" itemprop=\"name\"><a href=\"#was-ist-ein-aktivierungscode\">Was ist ein Aktivierungscode?<\/a><\/h2><div class=\"content\"><div class=\"wrapper\">\n<p>Produkt OPEN MIND (nap\u0159. <sup>hyperMILL\u00ae<\/sup>) lze licencovat pomoc\u00ed aktiva\u010dn\u00edho k\u00f3du. P\u0159i aktivaci se licence zap\u00ed\u0161\u00ed na kl\u00ed\u010d. <\/p>\n\n\n\n<p>Pokud je\u0161t\u011b nem\u00e1te aktiva\u010dn\u00ed k\u00f3d, po\u017e\u00e1dejte o n\u011bj e-mailem:<\/p>\n\n\n\n<p><br\/><strong>support@westcam.at<\/strong><\/p>\n\n\n\n<p>Aktiva\u010dn\u00ed k\u00f3d je platn\u00fd pro v\u0161echny dal\u0161\u00ed <em>verze<\/em><sup>hyperMILL\u00ae<\/sup>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"accordion\" id=\"wie-aktiviere-ich-mein-hypermill\"><h2 class=\"title faq-title\" itemprop=\"name\"><a href=\"#wie-aktiviere-ich-mein-hypermill\">Wie aktiviere ich mein hyperMILL?<\/a><\/h2><div class=\"content\"><div class=\"wrapper\">\n<p>Spus\u0165te spr\u00e1vce licenc\u00ed jako spr\u00e1vce (prav\u00e9 tla\u010d\u00edtko my\u0161i -&gt; Spustit jako spr\u00e1vce). T\u00edm z\u00edsk\u00e1te pln\u00fd rozsah funkc\u00ed a zobraz\u00ed se karty Hardwarov\u00fd kl\u00ed\u010d\/Server, Aktiva\u010dn\u00ed k\u00f3d a Mo\u017enosti. Bez pr\u00e1v spr\u00e1vce m\u016f\u017eete pomoc\u00ed spr\u00e1vce licenc\u00ed vyvolat pouze stav licence.  <\/p>\n\n\n\n<p>K aktivaci\/aktualizaci licence produktu sta\u010d\u00ed pouze n\u011bkolik kliknut\u00ed my\u0161\u00ed.<br\/>D\u016fle\u017eit\u00e9: Mus\u00ed b\u00fdt k dispozici p\u0159ipojen\u00ed k internetu.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Otev\u0159ete Spr\u00e1vce licenc\u00ed jako spr\u00e1vce.<\/strong><br\/>Tla\u010d\u00edtko Start syst\u00e9mu Windows | hyperMILL 20xx<br\/>Klikn\u011bte prav\u00fdm tla\u010d\u00edtkem my\u0161i na aplikaci &#8222;Spr\u00e1vce licenc\u00ed&#8220; a vyberte mo\u017enost &#8222;Spustit jako <strong>spr\u00e1vce<\/strong>&#8222;.<\/li>\n\n\n\n<li><strong>P\u0159ejd\u011bte na kartu &#8222;Dongle\/licence server&#8220;.<\/strong><br\/>Pokud maj\u00ed va\u0161e licencovan\u00e9 produkty datum \u00fadr\u017eby po aktu\u00e1ln\u00edm vyd\u00e1n\u00ed <sup>hyperMILL\u00ae<\/sup>, m\u016f\u017eete okam\u017eit\u011b pou\u017e\u00edvat nejnov\u011bj\u0161\u00ed verzi. Pokud je datum p\u0159ed datem vyd\u00e1n\u00ed, p\u0159ejd\u011bte na kartu &#8222;Aktiva\u010dn\u00ed k\u00f3d&#8220;. <\/li>\n\n\n\n<li>Karta <strong>&#8222;Aktiva\u010dn\u00ed k\u00f3d&#8220;<\/strong><br\/>Pokud je aktiva\u010dn\u00ed k\u00f3d k dispozici a zobraz\u00ed se koment\u00e1\u0159: Klikn\u011bte na &#8222;Aktivovat licenci&#8220;. Pot\u00e9 stiskn\u011bte tla\u010d\u00edtko &#8222;Aktivovat licenci&#8220;.<br\/>Pokud nen\u00ed aktiva\u010dn\u00ed k\u00f3d k dispozici, vlo\u017ete jej a pot\u00e9 stiskn\u011bte tla\u010d\u00edtko &#8222;Aktivovat licenci&#8220;.<br\/>Pokud nem\u00e1te aktiva\u010dn\u00ed k\u00f3d k dispozici, m\u016f\u017eete si jej vy\u017e\u00e1dat na adrese support@westcam.at. <\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"665\" src=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/11\/lizenz-aktivieren-1024x665.png\" alt=\"\" class=\"wp-image-29624\" srcset=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/11\/lizenz-aktivieren-1024x665.png 1024w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/11\/lizenz-aktivieren-300x195.png 300w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/11\/lizenz-aktivieren-768x498.png 768w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/11\/lizenz-aktivieren-1387x900.png 1387w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/11\/lizenz-aktivieren-924x600.png 924w, https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/11\/lizenz-aktivieren.png 1416w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"accordion\" id=\"welche-angaben-bentigt-der-westcam-support-von-mir\"><h2 class=\"title faq-title\" itemprop=\"name\"><a href=\"#welche-angaben-bentigt-der-westcam-support-von-mir\">Welche Angaben ben\u00f6tigt der WESTCAM Support von mir?<\/a><\/h2><div class=\"content\"><div class=\"wrapper\">\n<p>Pro rychl\u00e9 \u0159e\u0161en\u00ed vy\u017eaduje podpora WESTCAM v\u017edy podrobn\u00fd popis a souvisej\u00edc\u00ed soubory, aby bylo mo\u017en\u00e9 probl\u00e9my analyzovat do v\u011bt\u0161\u00ed hloubky.<\/p>\n\n\n\n<p>Postupujte podle tohoto kontroln\u00edho seznamu:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"text-transform:none\"><em>hyper<\/em>MILL<\/h4>\n\n\n\n<p>Za\u0161lete n\u00e1m pros\u00edm soubor SHOP Viewer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>V nab\u00eddce &#8222;Soubor -&gt; Ulo\u017eit jako&#8220; vyberte typ souboru &#8222;SHOP Viewer document&#8220; a ulo\u017ete tento soubor HMC pod nov\u00fdm n\u00e1zvem.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"text-transform:none\"><br\/><em>hyperMILL v<\/em>jin\u00e9 platform\u011b CAD<\/h4>\n\n\n\n<p>Za\u0161lete n\u00e1m pros\u00edm soubor CAD s nejd\u016fle\u017eit\u011bj\u0161\u00edmi <em>\u00fadaji o hyperMILLu<\/em>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nejprve ulo\u017ete kopii souboru AutodeskInventor[1] nebo souboru SOLIDWORKS [2] do do\u010dasn\u00e9 slo\u017eky.<\/li>\n\n\n\n<li>Pot\u00e9 aktivujte cestu k modelu v <em>nastaven\u00ed hyperMILL<\/em>: &#8222;Document -&gt; Directories -&gt; Model path&#8220;.<\/li>\n\n\n\n<li>Nakonec p\u0159epo\u010d\u00edtejte seznam \u00faloh.<\/li>\n<\/ul>\n\n\n\n<p>To znamen\u00e1, \u017ee d\u016fle\u017eit\u00e9 soubory a podslo\u017eky jsou k dispozici v do\u010dasn\u00e9 slo\u017ece.<br\/>Pros\u00edm, zkomprimujte tuto slo\u017eku a jej\u00ed podslo\u017eky pro p\u0159ed\u00e1n\u00ed do OPEN MIND.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>1] Form\u00e1t souboru: *ipt <\/li>\n\n\n\n<li>2] Form\u00e1ty soubor\u016f: *.sldprt nebo *.sldasm<\/li>\n<\/ul>\n\n\n\n<p>Je nutn\u00e9, abyste odeslali v\u0161echny sou\u010d\u00e1sti sestavy CAD (*.sldasm).<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-baed9f38 wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)\">\n<h3 class=\"wp-block-heading\" style=\"margin-top:0;margin-right:0;margin-bottom:0;margin-left:0;text-transform:none\">Pozn\u00e1mky k opera\u010dn\u00edm syst\u00e9m\u016fm a vybaven\u00ed<\/h3>\n\n\n\n<p>Zde si m\u016f\u017eete st\u00e1hnout informace o po\u017eadavc\u00edch na hardware a software.<\/p>\n\n\n\n<div class=\"wp-block-webx-blocks-grid is-layout-grid wp-container-webx-blocks-grid-is-layout-478b6e6b wp-block-webx-blocks-grid-is-layout-grid\" style=\"--grid-columns-desktop:2;--grid-columns-tablet:2;--grid-columns-mobile:1\">\n<div class=\"wp-block-webx-blocks-grid-item is-layout-flow wp-block-webx-blocks-grid-item-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10);--grid-area-desktop:auto \/ auto \/ auto \/ auto;--grid-area-tablet:auto \/ auto \/ auto \/ auto;--grid-area-mobile:auto \/ auto \/ auto \/ auto\">\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-c2798286-a814-45c9-8a0a-aac2e3d07199\" href=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/11\/westcam-installationsanleitung-open-mind-software-de.pdf\">Pokyny k instalaci Open mind Software<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-webx-blocks-grid-item is-layout-flow wp-block-webx-blocks-grid-item-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10);--grid-area-desktop:auto \/ auto \/ auto \/ auto;--grid-area-tablet:auto \/ auto \/ auto \/ auto;--grid-area-mobile:auto \/ auto \/ auto \/ auto\">\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-8c96a9ae-246a-4173-b7c6-4bfb7472b59f\" href=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/11\/westcam-open-mind-hardware-software-anforderungen-de.pdf\">Pokyny pro instalaci hardwaru a softwaru<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-webx-blocks-grid is-layout-grid wp-container-webx-blocks-grid-is-layout-478b6e6b wp-block-webx-blocks-grid-is-layout-grid\" style=\"--grid-columns-desktop:2;--grid-columns-tablet:2;--grid-columns-mobile:1\">\n<div class=\"wp-block-webx-blocks-grid-item is-layout-flow wp-block-webx-blocks-grid-item-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10);--grid-area-desktop:auto \/ auto \/ auto \/ auto;--grid-area-tablet:auto \/ auto \/ auto \/ auto;--grid-area-mobile:auto \/ auto \/ auto \/ auto\">\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-f5e6a1d1-f163-4f1d-a06c-e3a2df9533fe\" href=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/11\/westcam-hypermill-graphics-boards.pdf\">grafick\u00e9 desky hypermill<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-webx-blocks-grid-item is-layout-flow wp-block-webx-blocks-grid-item-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10);--grid-area-desktop:auto \/ auto \/ auto \/ auto;--grid-area-tablet:auto \/ auto \/ auto \/ auto;--grid-area-mobile:auto \/ auto \/ auto \/ auto\">\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-a8744ffa-d5a6-4087-8c73-f89242c16c65\" href=\"https:\/\/www.westcam-group.com\/wp-content\/uploads\/2024\/11\/westcam-installation-voraussetzungen-hypermill-de.pdf\">Po\u017eadavky na instalaci ml\u00fdn\u016f Hypermill<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Klikn\u011bte zde pro rychlou pomoc R\u00e1di jsme tu pro v\u00e1s \u010casto kladen\u00e9 ot\u00e1zky (FAQ) Pozn\u00e1mky k opera\u010dn\u00edm syst\u00e9m\u016fm a vybaven\u00ed Zde si m\u016f\u017eete st\u00e1hnout informace o po\u017eadavc\u00edch na hardware a software.<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":33947,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-33703","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.westcam-group.com\/cs\/wp-json\/wp\/v2\/pages\/33703","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.westcam-group.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.westcam-group.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.westcam-group.com\/cs\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.westcam-group.com\/cs\/wp-json\/wp\/v2\/comments?post=33703"}],"version-history":[{"count":8,"href":"https:\/\/www.westcam-group.com\/cs\/wp-json\/wp\/v2\/pages\/33703\/revisions"}],"predecessor-version":[{"id":40309,"href":"https:\/\/www.westcam-group.com\/cs\/wp-json\/wp\/v2\/pages\/33703\/revisions\/40309"}],"up":[{"embeddable":true,"href":"https:\/\/www.westcam-group.com\/cs\/wp-json\/wp\/v2\/pages\/33947"}],"wp:attachment":[{"href":"https:\/\/www.westcam-group.com\/cs\/wp-json\/wp\/v2\/media?parent=33703"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}